R. Neil Thiessen, Principal Consultant
Areas of Expertise
- Business process design
- Leadership development
- Strategic Planning
Neil Thiessen brings over 35 years of experience in leadership and management with large corporations and small businesses. He is known internationally as a leader, team builder, innovator and someone who embraces change. He understands the power of people and what it takes to achieve results that exceed expectations. Neil holds an Honors Diploma in Chemical Research Technology from the Southern Alberta Institute of Technology in Calgary.
Years of leading change has given him powerful insight into what works and what doesn’t work in starting and growing a business. He has developed proven techniques and tools that directly benefit clients in various stages of growth in industries such as arbor care, oil & gas, manufacturing, and professional services.
Neil has proven skills as a business mentor and coach and enjoys helping entrepreneurial organizations grow. He challenges others to attain their full potential and defines his success only by the achievements of his clients. |
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Dwayne Neustaeter, Associate Consultant
Areas of Expertise
- Team Building
- Standard Operation Procedures
- Occupational Hazard Compliance
- Improving the bottom line
- Minimizing risk
Dwayne Neustaeter is president of Arbor Business Consulting Ltd. and president, curriculum programmer and lead instructor of Arboriculture Canada Training & Education Ltd., organizations focused on meeting the training and business needs of arborists and related industries across Canada. Dwayne has been involved in ownership and management of businesses for over 16 years. He is passionate about helping organizations in the green industry to strengthen their business practices. Dwayne’s dynamic presentation style will inspire and motivate business operators to go back to their businesses with renewed energy and practical action steps.
Dwayne instructs classes and seminars on safety and a wide range of skills development for arborists around North America. As past-president of the ISA Prairie Chapter and committee member of the ISA Certification Board, he remains involved in associations and committees across North America to give back to the industry and continue learning. |
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Charles G. Purfeerst, Senior Consultant
Areas of expertise
- Conflict Management
- Sales Training
- Marketing
Charles Purfeerst has been involved in leadership and management training, staff/organizational development, crisis/conflict management and resolution and large/small group facilitation for over 35 years.
His experience also includes 15 years in senior sales and marketing roles for such leading firms as Computer Management Technologies, Kathryn Beich (a division of Nestles USA), and Hill Manufacturing Inc. He has also spent many years in public education.
Mr. Purfeerst has developed and delivered sales and marketing programs tailored to the specific requirements of such clients as the National Education Association, The Minnesota Education Association, and the University of Minnesota-Mankato. |
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Robert C. Black, Jr., Senior Consultant
Areas of expertise
- Leadership/management training
- Conflict and stress management
- Collective and collaborative bargaining training
- Grievance and interest mediation
- Formal arbitration and large group facilitation
Bob Black has been involved in management training, staff/organizational development and collective bargaining for more than 42 years. He is an expert on the Domain Model of Organizations and has counseled many organizations on this model. He has also co-authored a bargaining training manual and developed a formal presentation on the topic.
His nationwide private sector clients include, Metropolitan Life Resources, Cooperative Printing, Performance Learning Systems, the National Staff Organization, Medical Billing Systems and the National Education Association. He has been a presenter at the National Conference on Peacemaking and Conflict Resolution and the Minnesota Association of Mediators State Conference.
He has provided training to such organizations as the National Training Laboratory, National Education Association Staff Academy, Hamline University and Winona State University. Bob is a constant learner and maintains consistently high credentials. |
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A. M. Barney Palmer, Senior Consultant
Areas of expertise
- Collective bargaining
- Conflict management/resolution
- Staff and organizational development
Barney Palmer has over 40 years of business experience and has served both as an employee and management representative at the bargaining table as well as in other aspects of labor relations. He has authored and co-authored collaborative bargaining training programs and manuals and has published articles on various topics. He sits on several public and private boards and has also spent nearly two decades in public education.
His clients include the American Medical Association, Metropolitan Life, Iowa and North Dakota School Boards Associations, Minnesota Chamber of Commerce, St. Paul Bethesta Hospital, Land-O-Lakes Cenex Corporation, the National Training Laboratory, Teleometrics Corporation and Hosford and Associates.
He has been a presenter at the World Future Society International Convention, the National Conference on Peacemaking and Conflict Resolution, the Wisconsin and Minnesota Association of Mediators, and has conducted classes in conflict management for Anoka-Ramsey Community College (MN). |
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Lyle B. Guidolin, Associate Consultant
Areas of expertise
- Sales management
- Strategic planning
- Marketing
Lyle Guidolin has spent several decades as a sales executive and senior manager. He has a solid knowledge of what it takes to start and manage a new and growing company. Proficient in financial and fiscal management, he can lead conversations to assist businesses with short and long term planning.
Lyle's years of experience in problem solving and building teams that produce results gives him insight to help businesses deliver superior service while growing profits. Lyle is a motivating and well connected businessman that can help others leverage their opportunities. He believes strongly in providing quality service based on high performance standards. |
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